For the second year in a row, The Mansions at Sandy Springs Senior Independent has been named a recipient of the Pinnacle Quality Insight’s 2022 Customer Experience Award™. Qualifying for the award in the category Overall Satisfaction, The Mansions at Sandy Springs was shown to display a continued dedication to providing Best in Class senior independent living.
Over the course of 2021, a sampling of residents and their families was taken to gain a better understanding of the residents’ needs and to make improvements when necessary. Within these surveys, an overwhelming 97% of all residents and family members said they would recommend The Mansions to others.
By qualifying for the Pinnacle Customer Experience Award™, The Mansions at Sandy Springs was required to satisfy the rigorous demand of scoring in the top 15% of the nation across a 12-month average.
About Mansions Senior Living
Mansions Senior Living develops, owns, and manages large senior living communities in Oklahoma and Georgia. Our company goal is to help seniors live happier, healthier, stronger, and longer lives.
About Pinnacle Quality Insight
A customer satisfaction measurement firm with 26 years of experience in post-acute healthcare, Pinnacle conducts over 150,000 phone surveys each year and works with more than 2,500 care providers in all 50 US states, Canada, and Puerto Rico.